In some cases, OneDrive for Business may not mark conflicts in a non-Office file as an error, but instead save both versions locally. Only the server version is saved in the synced folder and library.

Choose displays information about both versions, and lets you choose whether to keep the server version, your version, or both.

If a conflict occurred with a non-Office file type, you should see the following options: In most cases, you will you'll choose Open to Resolve.

Discard discards your changes and fetches the new version from the server.

Save a Copy lets you save a copy of your version outside the synced folder.

That will appear highlighted, so you can easily reconcile changes. First select Save to refresh the open copy with the new content.

Open to Resolve opens the file in a coauthor view.

If a conflict occurred with an Office file type, you should see the following options: You will see the options available for your conflict. To resolve the conflict, right-click or press and hold the OneDrive for Business icon, and then choose Resolve. After that, the OneDrive for Business icon will display an error indicator in your system tray.

When a conflict is detected, you may see a sync error notification briefly. Sometimes a conflict is detected between the local and server copies of files you're trying to sync. Is the library configured to be available offline?.Follow these steps to make sure you have the latest version.īefore we are starting to troubleshoot OneDrive for Business sync issue, we'd better to do some basic checking at first.

If you don't have the most current version of the groove.exe sync app, you might have problems syncing. OneDrive for Business is updated frequently.

If you come from the article Fix OneDrive sync problems, see Is the library configured to be available offline? to begin at the next step. Update OneDrive for Business to the current release

If you are using OneDrive not OneDrive for Business, and you encountered sync issue, you can look for the solutions in Fix OneDrive sync problems. To determine which OneDrive sync client you're using, see Which OneDrive sync client am I using?

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